RUXANDRA IRINA POPESCU, RAZVAN-ANDREI CORBOS
Keywords: Cultural Institutions, museums, Marketing Mix, strategy, strategic option, goals
Abstract: The National Museum of Romanian History (NMRH) is one of the most important actors in the contemporary Romanian archeology field and leader of the preventive archeology thanks to its big surface and patrimony. Thus, in the context of improving its activity through strategy reshaping, the marketing mix can help develop assets in order to assure NMRH`s leading position.The present paper focuses on the way in which the product policy can mobilize NMRH`s resources in order to build an effective supply, analyses the options for overcoming financing problems (reduced public financing, raising competition for private funds, increasing operational costs, subsidy reduction) and identifies solutions for promotion policies and distribution aimed to effectively inform the target public, as well as other market segments about the cultural products and services NMRH offers.
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Tuesday, April 6, 2010
A Social Work Model of Empathy
Karen E. Gerdes, Elizabeth A. Segal
Abstract
This article presents a social work model of empathy that reflects the latest interdisciplinary research findings on empathy. The model reflects the social work commitment to social justice. The three model components are: 1) the affective response to another’s emotions and actions; 2) the cognitive processing of one’s affective response and the other person’s perspective; and 3) the conscious decision-making to take empathic action.
Mirrored affective responses are involuntary, while cognitive processing and conscious decision-making are voluntary. The affective component requires healthy, neural pathways to function appropriately and accurately. The cognitive aspects of perspective-taking, self-awareness, and emotion regulation can be practiced and cultivated, particularly through the use of mindfulness techniques. Empathic action requires that we move beyond affective responses and cognitive processing toward utilizing social work values and knowledge to inform our actions. By introducing the proposed model of empathy, we hope it will serve as a catalyst for discussion and future research and development of the model.
Key Words: Empathy, Social Empathy, Social Cognitive Neuroscience
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Abstract
This article presents a social work model of empathy that reflects the latest interdisciplinary research findings on empathy. The model reflects the social work commitment to social justice. The three model components are: 1) the affective response to another’s emotions and actions; 2) the cognitive processing of one’s affective response and the other person’s perspective; and 3) the conscious decision-making to take empathic action.
Mirrored affective responses are involuntary, while cognitive processing and conscious decision-making are voluntary. The affective component requires healthy, neural pathways to function appropriately and accurately. The cognitive aspects of perspective-taking, self-awareness, and emotion regulation can be practiced and cultivated, particularly through the use of mindfulness techniques. Empathic action requires that we move beyond affective responses and cognitive processing toward utilizing social work values and knowledge to inform our actions. By introducing the proposed model of empathy, we hope it will serve as a catalyst for discussion and future research and development of the model.
Key Words: Empathy, Social Empathy, Social Cognitive Neuroscience
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Saturday, January 16, 2010
HOW MODELLING LIMITS ANALYSIS – THE LONG WAY FROM DISTRIBUTED SIMULATION TO REALITY
Peter Lendermann
Chief Executive Officer
D-SIMLAB Technologies Pte Ltd
9 Jurong Town Hall Road, #03-45 iHUB
Singapore 609431
SINGAPORE
ABSTRACT
This keynote talk reviews the author’s experience with
simulation at the interface between modelling and analysis.
It describes how a research roadmap for the development
and application of distributed simulation technology for
manufacturing and logistics network design and optimisation,
driven by the desire of generating an academic R&D
track record, was eventually overruled by the need of industrial
relevance.
Illustrated by real application scenarios
from semiconductor manufacturing and aerospace spare
parts logistics network optimisation, an important conclusion
is that simulation analysis remains a pure academic
exercise as long as the underlying model is not an appropriate
representation of the industrial system to be analysed.
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Chief Executive Officer
D-SIMLAB Technologies Pte Ltd
9 Jurong Town Hall Road, #03-45 iHUB
Singapore 609431
SINGAPORE
ABSTRACT
This keynote talk reviews the author’s experience with
simulation at the interface between modelling and analysis.
It describes how a research roadmap for the development
and application of distributed simulation technology for
manufacturing and logistics network design and optimisation,
driven by the desire of generating an academic R&D
track record, was eventually overruled by the need of industrial
relevance.
Illustrated by real application scenarios
from semiconductor manufacturing and aerospace spare
parts logistics network optimisation, an important conclusion
is that simulation analysis remains a pure academic
exercise as long as the underlying model is not an appropriate
representation of the industrial system to be analysed.
Download Full Paper
read more ...
Sunday, December 6, 2009
A Case Study on the Selection and Evaluation of Software for an Internet Organisation
Pieter van Staaden1 and Sam Lubbe2
1 Faculty of Informatics, Cape Peninsula University of Technology, Cape Town, South Africa
2 School of Information Systems and Technology, University of KwaZulu-Natal, Durban, South Africa
The authors conducted research to determine whether IT-managers, IT auditors, Users, management, etc. (all decision-makers) use a certain evaluation and selection process to acquire software to meet business objectives and the requirement of users. An argument was used that the more thorough the software evaluation and selection process, the more likely it would be that the organisation will chose software that meets these targets.
The main objective of the research was therefore to determine whether Media24 use evaluation methods and obtain the desired results. Media24 is Africa's biggest publishing group and offers entertainment, information and education 24 hours a day and served as a good example of an Internet Service organisation that made their employees available for this research project. The results confirmed that Media24 uses suggested protocol as noted in the theory for software acquisition correctly during most stages.
Keywords: Black Box testing, business process, commercial software system, document, evaluation, request for Proposal (RFP), requirements, selection, software, vendors.
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1 Faculty of Informatics, Cape Peninsula University of Technology, Cape Town, South Africa
2 School of Information Systems and Technology, University of KwaZulu-Natal, Durban, South Africa
The authors conducted research to determine whether IT-managers, IT auditors, Users, management, etc. (all decision-makers) use a certain evaluation and selection process to acquire software to meet business objectives and the requirement of users. An argument was used that the more thorough the software evaluation and selection process, the more likely it would be that the organisation will chose software that meets these targets.
The main objective of the research was therefore to determine whether Media24 use evaluation methods and obtain the desired results. Media24 is Africa's biggest publishing group and offers entertainment, information and education 24 hours a day and served as a good example of an Internet Service organisation that made their employees available for this research project. The results confirmed that Media24 uses suggested protocol as noted in the theory for software acquisition correctly during most stages.
Keywords: Black Box testing, business process, commercial software system, document, evaluation, request for Proposal (RFP), requirements, selection, software, vendors.
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Flickr: a first look at user behaviour in the context of photography as serious leisure
A.M.Cox, P.D. Clough and J. Marlow
Department of Information Studies, University of Sheffield, Regent Court, 211 Portobello Street, Sheffield S1 4DP United Kingdom
Abstract
Introduction. The use of Flickr, a photo sharing Website, is examined in the context of amateur photography as a 'serious leisure' pursuit.
Method. Eleven telephone interviews were carried out with users of Flickr, using an open-ended interview schedule to explore use of the system within the context of the interviewees' photographic practices.
Analysis. Practices described are set against theoretical considerations from the literature, specifically the alternate paradigms of the photographic club and the photo magazine. Sontag's cultural critique of photography is an important, challenging reference point.
Results. The affordances of the system affect the satisfactions of hobby photography. Flickr creates moral dilemmas, such as whether to reciprocate comments or tag the photos of others. The system's appeal lies in its moral qualities as much as whether it is easy to use or performs functions efficiently. Flickr draws users into the hobby and so, like the camera club or the magazine, can be linked to the interests of industry. Yet it is too pessimistic to see it as simply a vehicle of consumerist culture; users expressed almost unqualified satisfaction with the system for its direct pleasures and learning opportunities.
Conclusions. The fluid social relations of Flickr potentially free the hobby from the rather restrictive codes and ordering of the photographic club.
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Department of Information Studies, University of Sheffield, Regent Court, 211 Portobello Street, Sheffield S1 4DP United Kingdom
Abstract
Introduction. The use of Flickr, a photo sharing Website, is examined in the context of amateur photography as a 'serious leisure' pursuit.
Method. Eleven telephone interviews were carried out with users of Flickr, using an open-ended interview schedule to explore use of the system within the context of the interviewees' photographic practices.
Analysis. Practices described are set against theoretical considerations from the literature, specifically the alternate paradigms of the photographic club and the photo magazine. Sontag's cultural critique of photography is an important, challenging reference point.
Results. The affordances of the system affect the satisfactions of hobby photography. Flickr creates moral dilemmas, such as whether to reciprocate comments or tag the photos of others. The system's appeal lies in its moral qualities as much as whether it is easy to use or performs functions efficiently. Flickr draws users into the hobby and so, like the camera club or the magazine, can be linked to the interests of industry. Yet it is too pessimistic to see it as simply a vehicle of consumerist culture; users expressed almost unqualified satisfaction with the system for its direct pleasures and learning opportunities.
Conclusions. The fluid social relations of Flickr potentially free the hobby from the rather restrictive codes and ordering of the photographic club.
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Friday, December 4, 2009
Millennial Students and Technology Choices for Information Searching
Martin Rich
Cass Business School, London, UK
This paper draws together ideas about different generations of students, notably the 'millennial generation' (born from around 1982 to 2000) which encompasses a high proportion of current students in higher education, and ideas about the different types of technology available when searching for information.
In the context of higher education, this is particularly relevant when students are encouraged to find out information for themselves, typically to relate this to taught material. This is connected with information literacy, as it reflects students' abilities to carry out simple or complex research. This paper focuses on why students choose particular technologies to support their research and the effect of these choices on their learning and on their written work.
A particular current issue is the emergence of the generation of Internet resources collectively known as 'web 2.0' - notably Blogs and Wikis - and the relationship of these to the way that students presently in universities favour structuring their work. These resources also introduce issues of authoritativeness. It is tempting to dismiss Wikipedia as the work of amateurs, but where a blog has been created by a notable expert, author, or journalist, questions arise as to whether the blog should be regarded as of different value from the same person's written work. Therefore some consideration will be given to how students can be encouraged to recognise and draw on intelligent exploitation of these new resources.
Keywords: millennial students, Web 2.0, information literacy
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Cass Business School, London, UK
This paper draws together ideas about different generations of students, notably the 'millennial generation' (born from around 1982 to 2000) which encompasses a high proportion of current students in higher education, and ideas about the different types of technology available when searching for information.
In the context of higher education, this is particularly relevant when students are encouraged to find out information for themselves, typically to relate this to taught material. This is connected with information literacy, as it reflects students' abilities to carry out simple or complex research. This paper focuses on why students choose particular technologies to support their research and the effect of these choices on their learning and on their written work.
A particular current issue is the emergence of the generation of Internet resources collectively known as 'web 2.0' - notably Blogs and Wikis - and the relationship of these to the way that students presently in universities favour structuring their work. These resources also introduce issues of authoritativeness. It is tempting to dismiss Wikipedia as the work of amateurs, but where a blog has been created by a notable expert, author, or journalist, questions arise as to whether the blog should be regarded as of different value from the same person's written work. Therefore some consideration will be given to how students can be encouraged to recognise and draw on intelligent exploitation of these new resources.
Keywords: millennial students, Web 2.0, information literacy
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Monday, November 30, 2009
Adoption of Web 2.0 Technologies in Education for Health Professionals in the UK: Where are we and why?
Rod Ward, Pam Moule and Lesley Lockyer
University of the West of England, Bristol, UK
This paper describes the findings about the use of Web 2.0 technologies in the education of health professionals in the United Kingdom (UK). The work is part of a wider study scoping the use of e-learning.
Its objectives were to:
* Explore issues influencing implementation and use by both early and late adopters
* Identify barriers to implementation and good practice
* Review the employment of e-learning within curricula representing a range of teaching models
In phase one, a postal survey obtained data from 25 higher education institutions relating to their uptake and development in this field. A second phase identified four case studies, two from early and two late adopters, reflecting the features identified from phase one. In the case studies, interviews and focus groups with students and staff were conducted to gain a deeper understanding of the issues which were significant to them.
The main findings suggested e-learning development and use varies, with a spectrum of employment across the sector. The predominant engagement is with instructivist learning approaches managed through a Virtual Learning Environment with only limited experimentation in interactive learning online.
This paper will discuss the findings from the study where they relate to the limited use of Web 2.0 technologies. It will include a discussion on the moral, legal and ethical implications of current and future developments.
Keywords: web 2.0, survey, case study, e-learning, web based learning
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University of the West of England, Bristol, UK
This paper describes the findings about the use of Web 2.0 technologies in the education of health professionals in the United Kingdom (UK). The work is part of a wider study scoping the use of e-learning.
Its objectives were to:
* Explore issues influencing implementation and use by both early and late adopters
* Identify barriers to implementation and good practice
* Review the employment of e-learning within curricula representing a range of teaching models
In phase one, a postal survey obtained data from 25 higher education institutions relating to their uptake and development in this field. A second phase identified four case studies, two from early and two late adopters, reflecting the features identified from phase one. In the case studies, interviews and focus groups with students and staff were conducted to gain a deeper understanding of the issues which were significant to them.
The main findings suggested e-learning development and use varies, with a spectrum of employment across the sector. The predominant engagement is with instructivist learning approaches managed through a Virtual Learning Environment with only limited experimentation in interactive learning online.
This paper will discuss the findings from the study where they relate to the limited use of Web 2.0 technologies. It will include a discussion on the moral, legal and ethical implications of current and future developments.
Keywords: web 2.0, survey, case study, e-learning, web based learning
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